Payments

This guide explains how payments work for businesses on adly.newsarrow-up-right, including how to pay for bookings and manage your payment history.

Understanding Payments

How Payments Work

When you book an ad slot:

  1. Select and configure — Choose your ad slot and provide details

  2. Payment — Pay securely through Stripe

  3. Confirmation — Booking is confirmed upon successful payment

  4. Fulfillment — Newsletter owner publishes your ad

Payment Processing

All payments are processed through Stripe:

  • Secure, encrypted transactions

  • Major credit and debit cards accepted

  • Payment receipts sent via email

  • No card details stored on adly.news

Making a Payment

During Booking

When completing a booking:

  1. Review your booking summary

  2. Enter payment information

  3. Complete the transaction

Payment Information Required

Field
Description

Card Number

Your credit or debit card number

Expiration Date

Month/Year

CVC

3-4 digit security code

Billing Address

May be required

Payment Confirmation

After successful payment:

  • You'll see a confirmation screen

  • Email receipt is sent

  • Booking status changes to "Confirmed"

  • Newsletter owner is notified

Payment Security

Secure Processing

Stripe handles all payment processing:

  • PCI-DSS compliant

  • Industry-standard encryption

  • Fraud detection

  • Secure handling of card data

What adly.news Stores

  • Transaction history

  • Payment amounts

  • Invoice records

What adly.news Doesn't Store

  • Full card numbers

  • CVCs

  • Sensitive payment credentials

Viewing Payment History

Accessing Payments

  1. Navigate to Payments in the sidebar

  2. View your payment history

Payment History Information

Your payment history shows:

Information
Description

Date

When the payment was made

Amount

How much you paid

Newsletter

Which newsletter the payment was for

Status

Payment status

Booking

Associated booking

Payment Statuses

Status
Meaning

Completed

Payment successful

Pending

Processing in progress

Failed

Payment did not go through

Refunded

Payment was refunded

Invoices

Receiving Invoices

After each payment:

  • Invoice is generated

  • Available in your payment history

  • Email receipt sent

Invoice Contents

Each invoice includes:

Element
Description

Invoice Number

Unique identifier

Date

Invoice date

Amount

Total charged

Description

What you paid for

Your Details

Your business information

Accessing Invoices

  1. Go to Payments

  2. Find the relevant transaction

  3. Download or view the invoice

Payment Issues

Payment Declined

If your payment is declined:

  1. Check card details are correct

  2. Verify sufficient funds/credit

  3. Try a different card

  4. Contact your bank if issues persist

Common Decline Reasons

Reason
Solution

Incorrect details

Verify and re-enter

Insufficient funds

Use a different card

Card expired

Update card information

Bank block

Contact your bank

Fraud prevention

Verify with your bank

Retry Payment

If payment fails during booking:

  1. The booking may be saved as pending

  2. Return to complete payment

  3. Use updated or different payment method

Refunds

When Refunds Apply

Refunds may be issued for:

  • Cancelled bookings (per platform policy)

  • Non-delivery of services

  • Platform errors

Refund Process

If a refund is due:

  1. Refund is initiated through the platform

  2. Funds return to original payment method

  3. Processing time: 5-10 business days

  4. Confirmation email sent

Refund Status

Check refund status in your payment history:

Status
Meaning

Refund Pending

Refund initiated

Refund Processing

In progress

Refunded

Complete

Managing Payment Methods

Entering Payment Information

Payment information is entered during each booking:

  • No card storage required

  • Enter details at checkout

  • Secure one-time entry

Saved Payment Methods

If the platform offers saved payment methods:

  1. Option to save card for future use

  2. Stored securely with Stripe

  3. Easily select for future bookings

Updating Payment Information

If you need to update:

  • Enter new details at your next booking

  • Or manage saved methods in your account settings

Billing for Businesses

Tax Considerations

  • You're responsible for any applicable taxes

  • Invoices show payment amounts

  • Consult your accountant for tax treatment

  • Keep records for your accounting

Business Expense Records

Use your payment history for:

  • Expense tracking

  • Budget management

  • Financial reporting

  • Tax documentation

Multiple Bookings

Separate Payments

Each booking is a separate transaction:

  • Pay for each booking individually

  • Each has its own invoice

  • Payment history shows all transactions

Bulk Campaigns

If you have multiple bookings from a campaign:

  • Each approved application is a separate booking

  • Each has its own payment

  • Track all in payment history

Common Questions

What payment methods are accepted?

Major credit and debit cards (Visa, Mastercard, American Express) are accepted through Stripe.

Is there a minimum booking amount?

Minimums are set by individual newsletter owners on their ad slots.

Can I pay via invoice/wire transfer?

Currently, online card payment through Stripe is the primary method. Contact platform support for alternative arrangements.

How long does payment processing take?

Payments are typically processed immediately. Confirmation is instant upon successful payment.

What if I need to dispute a charge?

Contact platform support first to resolve the issue. Disputed charges may affect your account standing.

Are payments in USD only?

Payments are processed in USD. Your bank may apply currency conversion if your card is in another currency.

Can I get a receipt for my records?

Yes, email receipts are sent automatically, and invoices are available in your payment history.

Best Practices

Before Booking

  • Ensure your card is valid

  • Verify sufficient funds/credit

  • Have billing details ready

During Payment

  • Double-check entered details

  • Wait for confirmation

  • Don't refresh or close during processing

After Payment

  • Save your receipt/invoice

  • Verify booking confirmation

  • Track in your records

Next Steps

Last updated