Managing Bookings
Once you've booked an ad slot or your bid has been accepted, you'll have bookings to manage. This guide explains how to track and manage your newsletter advertising bookings.
Accessing Your Bookings
Navigate to My Bookings
Click My Bookings in the sidebar
You'll see a list of all your bookings
Understanding Booking Information
What You'll See
Each booking card shows:
Title
Your campaign/ad title
Newsletter
Which newsletter the ad is in
Logo
The newsletter's branding
Scheduled Date
When the ad will run
Price
Amount you paid
Status
Current booking status
Viewing Booking Details
Click View Details on any booking to see:
Complete creative assets
Newsletter information
Status timeline
Communication options
Booking Statuses
Pending Payment
Booking created, awaiting payment
Complete payment
Confirmed
Payment received, ad scheduled
Wait for publication
Completed
Ad has been published
Review results
Cancelled
Booking was cancelled
None required
Status Flow
What Happens at Each Stage
Pending Payment
Your booking is created but not yet paid:
Payment was interrupted or incomplete
Return to complete the payment process
Booking is held temporarily
Action: Complete your payment to confirm the booking.
Confirmed
Your ad is scheduled:
Payment has been received
Newsletter owner has your creative assets
Ad will be included on the scheduled date
Action: Wait for the scheduled date. Monitor for any messages from the newsletter owner.
Completed
Your ad has been published:
The booking was automatically marked complete after the scheduled date
The ad has gone out to subscribers
Track your results
Action: Review your campaign performance. Consider future bookings.
Cancelled
The booking was cancelled:
Either party cancelled before publication
Refund processed if applicable
No further action needed
Managing Individual Bookings
Viewing Creative Assets
In booking details, see what you provided:
Image
Your ad image
Title
Ad headline
Copy
Ad body text
CTA
Button text and URL
Checking Status
Booking details show:
Current status with visual indicator
Key dates (created, confirmed, scheduled)
Any additional notes
Communicating with Newsletter Owner
If you need to contact the newsletter owner:
From booking details, access messaging
Or go to Messages in the sidebar
Find the relevant conversation
Send your message
Communication Best Practices
What to Communicate
Creative questions
Before scheduled date
Asset updates
If you need to change something
Confirmation
After your ad has run
Feedback
After campaign completion
When to Reach Out
Questions about the newsletter or audience
Technical issues with your creative
Rescheduling needs
Post-publication feedback
Communication Tips
Be professional and courteous
Be clear about what you need
Respond promptly to their messages
Keep communication on the platform
Tracking Your Results
After Publication
When your ad is marked complete:
Check your analytics
Review traffic from the CTA link
Track conversions
Using UTM Parameters
Track results by adding UTM parameters to your CTA URL:
This lets you identify traffic from each newsletter.
Metrics to Track
Clicks
How many people clicked your CTA
Conversions
Sign-ups, purchases, etc.
Traffic quality
Time on site, bounce rate
ROI
Return on your ad spend
Managing Multiple Bookings
Organizing Your Schedule
If you have multiple bookings:
View all in My Bookings
Check the Calendar for a visual schedule
Track by newsletter, date, or status
Comparing Performance
After bookings are complete:
Compare click rates by newsletter
Track conversion rates
Identify top performers
Plan future bookings accordingly
Handling Issues
Creative Issues
If the newsletter owner has questions about your creative:
Check Messages for their inquiry
Respond promptly
Provide updated assets if needed
Scheduling Issues
If you need to reschedule:
Contact the newsletter owner via messaging
Discuss alternative dates
Changes depend on their availability
Cancellations
If you need to cancel:
Contact the newsletter owner first
Discuss cancellation options
Cancellation policies vary
Refunds handled through the platform
Booking from Campaigns
Campaign Application Approved
When a newsletter applies to your campaign and you approve:
A booking is created
You may need to provide creative assets
Payment is processed
Standard booking flow continues
Multiple Campaign Bookings
If you approve multiple applications:
Each is a separate booking
Track all in My Bookings
Manage as individual bookings
Common Questions
When will I know if my ad was published?
The booking is automatically marked as complete after the scheduled publication date. You'll see the status change and may receive a notification.
Can I get a refund if the ad doesn't perform well?
Performance isn't guaranteed. Refunds are typically only for non-delivery or significant issues. Review the platform's refund policy.
How long does a booking stay in "Pending Payment"?
If you don't complete payment, the booking may expire. Return promptly to avoid losing your selected date.
Can I book the same newsletter again?
Yes! If you had a positive experience, book again or reach out about ongoing partnerships.
What if the newsletter owner doesn't publish my ad?
Contact them via messaging first. If issues aren't resolved, contact platform support.
How do I know which newsletters perform best?
Track results using UTM parameters. Compare metrics across bookings to identify top performers.
Best Practices
Stay Organized
Check My Bookings regularly
Respond to messages promptly
Keep creative assets ready for future bookings
Track Everything
Use unique tracking links for each booking
Measure results systematically
Document what works
Build Relationships
Thank newsletter owners for good experiences
Consider repeat bookings with top performers
Provide constructive feedback
Plan Ahead
Book well in advance for important dates
Have creative ready before booking
Consider seasonal timing
Next Steps
View your schedule in the Calendar
Communicate via Messages
Manage Payments
Consider Creating Campaigns for scaling
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